Ecommerce

Build a Memorable Ecommerce Experience

A great ecommerce website experience is often the deciding factor in whether or not your online storefront closes a sale with a potential customer. Intuitive user experiences combined with clearly defined products and services help your customers make purchasing decisions quickly and efficiently. The flexibility of ecommerce websites mean that they can serve as your standalone operation or supplement an established brick and mortar store.

In an increasingly mobile world, it’s important to take your customer experience and levels of service into consideration when building your ecommerce site. Shrinking attention deficits among consumers means your website must provide an experience that captures and holds the attention of visitors who are quick to jump from site to site.

The success of your online business depends on a user experience that creates revenue-generating conversions and customers who serve as your brand ambassadors. Growth Squad can help you build this customer experience that results in return sales and a steady stream of new business.

Our Ecommerce Website Design, Development, and Deployment Process

As part of our ecommerce development process, we take these factors into consideration:

  • Processes and infrastructure: If you want to delight your customer, you must first satisfy them. To accomplish this, we help make sure you have the right user experience in place to ensure that their decisions on your site are easy to make because the information they seek is easy to find.
  • Customer conversations are key: In a recent consumer survey, nearly 44% of respondents felt that companies did not make it easy to reach them for questions or support. Engagement with your customers is crucial to maintaining their loyalty and we can help facilitate that process.
  • The customer journey is no longer linear: Today’s mobile consumer has any number of ways to connect with your brand and it’s vital that your business include a strategy for getting the right information in front of them. The internal site architecture and content of your ecommerce website will influence this journey heavily.
  • Negative customer experiences will outweigh positive experiences: We help work out any potential problems before launch and help guide you through recommendations for a better customer experience.  The power of a social media today means a negative experience will spread quickly and across numerous media outlets.

The process for building a great ecommerce website is not an easy one, but our team of experts are happy to help you understand the process every step of the way.  Contact us today to see how we can help make your customer’s experience a memorable one.

Contact Us

Address: P.O. Box 3301

Stuart, FL 34997

 

Phone: (772) 236-3668

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

BBB Accredited

© 2016 Growth Squad® is a registered trademark of Growth Squad, LLC

Search